Global Logistics

Shipping Policy

Our handloom masterpieces are handled with extraordinary care from our atelier to your destination.

Domestic Shipping (India)

Delivery Timelines:

• Made on order: 20-25 working days.

• Ready products: As stated in description.

• Express Delivery: 5-10 working days (Mon-Fri).

Shipping Costs (per kg):

• Standard (TN): ₹100 | Outside TN: ₹200

• Express (TN): ₹650 | Outside TN: ₹750

*Additional ₹650 applies for express services.

International Shipping

• Processing Time: 20 working days.

• Shipping Time: 1-5 working days.

• Total Estimated: 25 working days.

• Weight-based calculation applies to all international orders.

Logistical Terms

Once dispatched, tracking numbers are shared via WhatsApp. While we strive for timely delivery, we are not liable for courier delays but will assist in resolution.

Self-Pickup: If using Rapido or Porter services, shipping charges are borne by the customer.

Safe Payments: We offer secure encrypted payments including UPI, Credit/Debit cards, and Internet Banking.

Note: If express delivery exceeds 10 working days, we will refund your express shipping charges. Shipping charges for website orders may be reimbursed under specific conditions.
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